I was suddenly taken ill by allergies and was looking for possible culprits in my environment. A Class 4 mold (the highest concentration) was found in my air conditioner. After receiving quotes from several contractors, your AdvantaClean representative assessed the problem and offered the best rates and timeliness to accomplish the job. He handled my issues as if they were his own and I am completely satisfied. I will call AdvantaClean again and look forward to patronizing your organization.

I feel that I must bring to your attention the outstanding customer service I received from the AdvantaClean technician. Your technician’s professional and courteous attitude, expert knowledge, and patience in handling my specific issues were very important to my complete customer satisfaction.

I was impressed not only with the speed of AdvantaClean’s service, but the thoroughness! I don’t live in town, so your Technician called me almost every day to keep me up-to-date on what was going on. He did everything he could to help facilitate the insurance claim. He was as communicative as I could possibly ask for. For a terrible thing like having a flood, you guys made it as easy and painless for me as possible and I really appreciate it.

Your AdvantaClean Technician was very professional, very polite and very courteous. He knew what he was doing and he told me a lot of things I had no idea about. I normally don’t call in and talk about people who come out and do things like that, but he deserves it because he was extremely well-prepared and very knowledgeable.

Your Service Specialist on the phone was very, very courteous and very articulate. She could answer all my questions and provided immediate follow up. She could explain the company and everything about cleaning the ducts.

I know it’s important because years ago, when I was a much younger person, I did phone work. I can remember how very difficult it was to maintain a kind of positive connection with a person, particularly when you have call after call. So I have a lot of respect for anybody that does that and does it well.