Water Damage Turned to Mold
Location: Mansfield, CT
Problem: Over the winter, a homeowner's rental property had a water intrusion in the basement. Because he lives in a different state, he decided to allow the tenants to clean it up on their own. Five months later, there was a significant amount of mold growing and some of the building materials in the finished basement were still moist. It's not that the tenants did a poor job, it simply isn't a job that should be attempted by a novice.
Solution: AdvantaClean of Windham inspected the property and determined the best course of action for proper cleaning and drying of the basement. During the work, we found an abundance of mold hidden from view behind paneling and inside wall cavities. We coordinated with the homeowner over different time zones and had the basement ready for repairs within two days.
Utility Room Mold Removal
Location: Woodstock, CT
Problem: Excess moisture in a basement utility room had caused mold growth and deterioration of the building materials.
Solution: AdvantaClean of Windham helped the owner identify some landscaping changes that could be made to stop water from entering the basement. Then our team removed all of the affected building materials and cleaned the mold and mildew from the remaining structure.
Radon Resistant New Construction
Location: Killingly, CT 06233
Problem: Radon is a naturally occurring radioactive gas that is a product of the uranium decay chain. Long-term exposure to high levels of radon gas increases the risk of developing lung cancer. In order to meet new building codes, new homes being constructed must have a passive radon system installed (no fan). Many builders are just sticking a pipe in the ground and running it through the roof and calling it a radon system. Unfortunately, this meets the minimum code requirements - but all too often a fan will need to be added to the system at a later date because of poor design. This adds more cost to the homeowner.
Solution: AdvantaClean of Windham believes in going beyond minimum code requirements. We design a system for every specific site and house being built. The design also includes adding additional drain tile beneath the slab before it is poured. This allows the passive system to work with greater efficiency. We hope to never have to go back and activate a system (by adding a fan) because we design our initial system to work at peak efficiency.
Attic Ventilation Needed For Real Estate Transaction
Location: Brooklyn, CT 06234
Problem: A seller called us because a potential buyer's home inspector found some issues in their attic. There was excessive moisture from a poorly vented bathroom exhaust fan and not enough ventilation. There was no ridge vent, only two small roof vents near the ridge. With only two weeks until closing - the homeowner was worried the deal might fall through.
Solution: We helped the homeowner re-position the exhaust vent and proposed a low voltage fan system to assist the natural ventilation of the attic. This system allows for proper ventilation by measuring dew point inside and outside of the attic. The control set uses sophisticated software to determine when to run the fans making it simple and worry-free for the homeowner. We helped communicate with the buyer and both agents to get the job done and make everyone happy. Deal saved!
Attic Mold Removed
Location: Norwich, CT
Problem: Moisture had been gathering in this attic for years from an improperly placed bathroom exhaust vent. The couple and their daughter all suffer from a severe mold allergy. And the sight of this black growth on the sheathing of their attic not only scared them, they were afraid it was making their allergies worse.
Solution: AdvantaClean of Windham got right in there quickly (2 days start to finish). After we removed all of the damp and musty blown-in insulation, we vacuumed every surface to collect any settled mold spores. We used a gentle EPA-approved anti-microbial spray to kill the mold and we wiped and scrubbed the surfaces to remove the growth from the sheathing, rafters, and joists. When we finished cleaning the mold we vacuumed again to insure the area was mold- and spore-free for this family of allergy sufferers.
Sick Building Syndrome
Location: Windsor, CT
Problem: A family bought a home 10 months ago, but the previous owners never told them there was a history of water damage. For several months the father had been undergoing testing for an illness that doctors could not pinpoint. One of their young daughters with no previous history of respiratory issues, was diagnosed with asthma after living in the home for only 8 months.
After several days of heavy rain, their basement had several inches of water. This put all of that old mold into full bloom and the family had to move out.
Solution: AdvantaClean of Windham assessed the problem and got to work right away. It took us four days of demolition, cleaning, and scrubbing, but the family was able to move home and feel well in their home again. We had a third party testing firm verify that the basement was free of mold growth. We also advised the customer on how to avoid water intrusion in the future with a few simple landscaping changes and the addition of a sump pit and pump.
One Day Mold Removal
Location: Ashford, CT
Problem: In the middle of a typical New England winter, the customer witnessed some water staining on a ceiling and called a contractor to check their roof for leaks. The water staining appeared on a warm day after three straight weeks of sub-freezing weather. The contractor was stumped, he could find no leaks in the roof and he couldn't find any other source of moisture but he did find mold in the attic. The customer knew it was time to call AdvantaClean of Windham for a free estimate.
Solution: Upon inspection, the experts at AdvantaClean of Windham helped the customer figure out what had happened. The customer had taken some closet doors off of the closet where the attic access is located. This allowed enough heat to escape into the attic during the very cold stretch of weather. When the warm air from below hit the cold air in the attic -- it caused condensation, which froze on the underside of the roof. When that ice thawed, it melted and ran onto their ceiling and the excess moisture helped mold to grow on the roof sheathing. AdvantaClean of Windham solved the puzzle and we were able to clean the mold in one day. We even helped the customer find a reputable roofer to ensure that there was proper ventilation in their attic -- avoiding future problems.
Crawlspace Mold Removal
Location: Dudley, MA
Problem: A buyer's home inspector found mold in the crawlspace, putting a halt to the deal. The homeowner didn't know what to do...until they reached out to AdvantaClean of Windham.
1) We removed all of the old and moldy insulation;
2) Cleaned all surfaces with a HEPA vacuum to eliminate spores;
3) Sprayed all surfaces with an anti-microbial to suspend all mold growth;
4) Scrubbed away all growth and staining;
5) Used a HEPA vacuum again on all surfaces; and,
6) Installed new insulation.
We walked the seller through the process and in 3 days the deal was back on track.
Mold Removal - Real Estate Transaction
Location: Norwich, CT
Problem: A homeowner placed their rental property on the market with hopes of selling the home quickly. However, a motivated buyer was stopped dead in their tracks when a home inspection discovered mold in the attic. We inspected the attic and discovered that a bathroom ventilation fan was blowing warm, moist air into the attic instead of outside -- a perfect recipe for mold.
Solution: The seller's realtor knew that AdvantaClean of Windham has the experience to handle the problem quickly and professionally. We advised the homeowner to have the exhaust fan redirected outside. After the repair was made AdvantaClean of Windham removed the mold and saved the deal.
Emergency Water Loss, Slow-Leaking Refrigerator Water Supply Line
Problem: Customer noticed staining on their laundry room ceiling (directly underneath the kitchen). Shortly thereafter the ceiling started to sag. Upon further investigation, the customer found the ceiling to be wet.
Solution: Customer called AdvantaClean of Windham. After consulting with the customer, it was determined that the most likely cause was the water line to the refrigerator. The homeowner was instructed to have the water and electricity to that area of the home shut off, and a team was dispatched. When the team arrived at 11:00 am the source of the water was confirmed, and the extent of the damage was assessed using moisture meters and a thermal imaging camera. The drywall ceiling in the laundry room was removed as was a portion of the wall between the bathroom and laundry room. A dehumidifier and blowers were placed to begin drying the remaining building materials. Upon follow-up visit and consulting with the customer and the homeowner’s insurance adjuster, it was determined that additional drywall and insulation would be removed and drying with blowers and a dehumidifier would continue until the dry standard was met. The drying goal was met after 4.5 days and the area was left ready for reconstruction.
Mold From Water Damage
Location: Thompson, CT 06277
Problem: The customer had a radiator pipe freeze in a room over a garage during an extended below-freezing cold snap. They had a plumber fix the radiator and removed the visible water themselves. Having difficulties juggling insurance calls, adjusters, and the damage to their home allowed more than a week go by before the underlying water damage was addressed.
Solution: The customer called our office on a Saturday and AdvantaClean of Windham came out the same day to determine the extent of the damage. After beginning work and removing all of the unsalvageable building materials, mold was found to be present. But we were able to treat the mold and avoid any further damage to the home. After four days of drying -- the room was ready for their contractor to come in and make it as good as new.