Case Studies

Water Softener sprung a huge leak in Basement

Location: Washington Township, NJ

Problem: Customer walked down to their basement one day to realize that water softening system developed a major leak causing 6+ inches of water in their entire basement. Personal contents were partially submerged, submerged, or floating.

Solution: AdvantaClean responded immediately after receiving the call. The customer was advised to contact their Home Insurance company. Good thing! The insurance company covered the cost of the services.

Water was pumped out of the basement, and then drying equipment was installed to make sure the basement was completely dry within 3 days. An anti-microbial was sprayed on the impacted areas. Drying within 3 days and applying an anti-microbial are critical steps to avoid mold growth!

Baby on the Way - Mold Found in Basement

Location: Glendora, NJ

Problem: A customer identified mold in their basement approximately 3 months in advance of the delivery of their baby. Natural fear and concern caused custmer to seek out a solution to get the mold out of their home.

Solution: Several mold remediation companies in South Jersey were called to come to the home and provide estimates, AdvantaClean was selected for the job. After careful consideration on best approach, AdvantaClean completed a full basement mold remediation including the removal of walls and rugs that were impacted. The items in the basement were sorted and some were thrown away, while salvageable items were cleaned and left in place. After remediation work was done - an independent test analysis of the basement was completed and confirmed that the home was clean and safe from mold. The customer was very satisfied - in their words...

"I called Dave from AdvantaClean to give me an estimate on mold mitigation. I was very impressed from day one on the knowledge and professionalism. His crew Tom and Lou are truly great and trustworthy workers. They had a big job and got it done in a timely matter. I recommend this company for all your needs! Thank you guys!"

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Attic Mold - Stopped Real Estate Sale

Location: Washington Township, NJ

Problem: Buyer and seller came to an agreement on a home sale. During the inspection process, mold was discovered in the attic. Sale was in jeopardy.

Solution: AdvantaClean inspected and identified a water / moisture intrusion issue that caused the mold. A licensed Roofing Contractor was brought in to confirm that there wasn’t an active roof leak, and the remediation work began. AdvantaClean conducted a full remediation, applied a mold fighting encapsulant paint, and removed all of the contaminated insulation. A few days later a test was conducted to prove that the mold was completely gone. A certification was provided that the mold was removed and the Real Estate sale was right back on track.

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EMPTY PROPERTY AND UNKNOWN LEAK

Location: Mantua, NJ 08051

Problem: Customer discovered that there was a water leak in an empty tenant property only when surrounding neighbors called and let them know that water was running out of the sides of the home! The fire department shut down water and power leaving the home full of water and without power.

Solution: Customer was connected with AdvantaClean who arrived on scene within an hour. The site was assessed and work began immediately. Using a high-powered generator and water extraction machines, all water was extracted from the home and the multi-day drying process began. AdvantaClean continued to work closely with the customer and their insurance company to ensure that home was properly dried, and everything needed in terms of documentation, pictures, etc. was provided in a timely fashion.

unknown water leak caused water damage restoration to be performed by AdvantaClean water damage running outside of the home. AdvantaClean performed water damage restoration water damage drying drywall extraction after water damage mitigation performed by AdvantaClean

FROZEN PIPES AND RESULTING DAMAGE WATER LOSS

Location: Woodbury, NJ 08096

Problem: During extremely cold temperatures, a local client based business did not realize that a heating unit in one area of their offices was shut down. The water in the pipes froze, expanded, then cracked - once the temperatures in this are dropped below freezing, An immediate water loss then occurred causing hundreds of gallons of water to spill out onto multiple floors and seeped through to the basement below.

Solution: AdvantaClean was on the scene within 1 hour of contact. A crew of qualified individuals was assembled to complete the full water extraction after business hours. The appropriate drying equipment was set up and carefully monitored over the next few days to ensure that the drying process proceeded as it should. Walls / floors / rugs were removed as necessary and any mold growth potential was avoided.

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AdvantaClean performed water damage extraction after a burst pipe outbreak Below freezing temperatures caused pipe bursts in Woodbury, NJ. water damage on the tile floors

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FULL CRAWL SPACE ENCAPSULATION WITH SANTE FE DEHUMIDIFIER AND BLUE ANGEL SUMP PUMP

Location: Medford Lakes, NJ

Problem: Customer noticed standing water build up in crawl space and unpleasant smells coming from crawl space area into the home. Upon inspection of the crawl space, AdvantaClean discovered a significant amount of debris caused by fallen insulation and dirt build up over time. Multiple pipe leaks caused standing water and the potential for mold growth. Crawl space encapsulation had to be performed.

Solution: After the leaking pipes were repaired, AdvantaClean installed the full AdvantaSeal solution including; the full cleaning of the crawl space to remove all debris and fallen insulation, a high-end dehumidifier with an automatic restart, a sump-pump with a battery back up for power failures, and full liner installed on the walls, piers, and floor of the crawl space. The crawl space encapsulation will protect them from mold growth.

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MOLD REMOVAL ON THE CEILING AND DIRTY AIR DUCTS

Location: Wilmington, DE 19810air duct cleaning

Problem: Customer contacted AdvantaClean to request assistance with what they felt may be a mold issue. After careful discussion and analysis with the homeowner, an older a water leak was discovered under the family tub. This leak caused mold build up in a ceiling which was unseen by the customer due to the fact that a drop ceiling had been installed under the impacted mold area. The customer also complained of constant allergic symptoms occurring in the "non-allergy" seasons such as winter. Mold removal had to be performed due to the water damage.

Solution: AdvantaClean located the mold buildup and more importantly the source of the problem. After the leak was confirmed repaired, AdvantaClean went into action. Mold removal was performed using a containment structure and negative air pressure to ensure that other areas of the home were not impacted. AdvantaClean also completed a NADCA certified air duct cleaning to further address the customer's concerns with allergy symptoms.

The customer was thrilled with the results and went so far as to provide a written testimonial - "I was extremely pleased with the service and attention to detail. I knew what to expect and was very impressed. I would highly recommend AdvantaClean to friends and family."


MOLD ON BATHROOM WALL - DIGGING IN AND REMOVING THE MOLD

Location: Mantua, NJ 08051

Problem: Customer discovered extensive mold on bathroom wall in basement. The cause of the mold was unknown. The customer was not sure where to begin as they had tried removing the mold but it kept returning. Residents of of the home were complaining of significant allergies as a result of the mold presence.

Solution: AdvantaClean was able through a thorough review to identify the multiple sources of water supporting the mold. Recommendations were made to eliminate a water intrusion to the basement from an outside water well. This was difficult to diagnose based on the fact that the water was behind existing drywall. AdvantaClean also identified a poorly routed dryer exhaust vent that was causing surface mold to grow in another area of the same basement. Once the water issues were resolved, AdvantaClean dug in and removed all mold sources leaving the customer with a mold free basement.

mold removal mold growth below the pipes of a bathroom wall mold removal in the bathroom


ELIMINATING DANGER FROM DRYER FIRES

Location: Mantua, NJ 08051

Problem: Homeowner in a Condominium complex was concerned with the potential for dryer fires. Additionally, the Condo Association required that the homeowner have their dryer vent lines professionally cleaned as a preventative measure. Dryer vent cleaning has to be performed with the build up of lint.

Solution: AdvantaClean's team of professionals arrived on time and cleaned the dryer vent within 2 hours. Cleaning out the dryer vent will often improve the dryer performance on top of acting as a critical preventative in potential fires. We pride ourselves on completing our job in a timely, efficient manner and treating everyone's home with respect. We even accept a little help from one of the "4-legged residents"!

dryer vent cleaning dryer vent cleaning to prevent a house fire Technician working behind dryerTechnician working behind dryer


EMPLOYEES GETTING SICK - SOLUTION TO RESOLVE THE MOLD ISSUE

Location: Philadelphia, PA 19147

Problem: A large home improvement store reported that several employees were reporting allergy symptoms and sickness caused by their exposure to an employee work area within the building. The employees noted visible signs of mold growth in the building and an unpleasant smell that was very strong at times. Symptoms improved when the employees were not in the room in question. Commercial mold removal was performed.

Solution: The room was inspected by a mold testing professional and it was determined that an elevated level of mold in the room. AdvantaClean inspected the site and identified the cause significant variance in temperature between the attic immediately above the room, and the room itself. This difference was causing condensation on the vents which led to the mold growth. AdvantaClean thoroughly cleaned the room under negative pressure, and provided a NADCA certified air duct cleaning with an anti-microbial fog application. AdvantaClean also recommended the replacement of the current vents with insulated vents - to prevent condensation buildup in the future. The recommendation AdvantaClean remediation efforts eliminated the mold in the room and allowed the employees to get back to work!

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MOLD BEHIND WALLS - HIDDEN DAMAGE

Location: Southhampton, NJ 08088

Problem: A customer was moving some objects around on an enclosed porch and discovered what looked like a modest amount of moldy growth. To be safe, they decided to call AdvantaClean for a professional opinion. A water leak was discovered during the inspection that was going into the wall cavity. It was determined that mold remediation was needed.

Solution: During the mold remediation process, it was discovered that the mold growth on the outer wall layer had started deep within the walls and had spread much further than what was visible on the the outermost layer. Fortunately, this was identified during proper mold removal protocols, which eliminated the possibility of further contamination. All mold was removed and or treated with anti-microbial to bring the indoor air quality back to normal levels and ready for re-construction. mold removal in Southhampton NJblack mold on an enclosed porchmold extractionmold from a water damage


CLOGGED VENT - AIR CIRCULATION ISSUES CAUSED MOLD GROWTH

Location: Collingswood, NJ 08105

Problem: In spite of a homeowners best efforts to remove mold from various areas within the family bathroom, the growth continued to re-appear over the course of several months. The homeowner was suffering from significant allergic issues and needed to resolve the issue once and for all.

Solution: AdvantaClean investigated the room as well as the attic space immediately above the room. The recommendation was a full mold remediation, and more importantly, ventilation repairs to the fan unit in that bathroom. During the mold remediation process, AdvantaClean was able to take a closer look at the fan unit under conditions that prevented the spread of the mold. There was a full clog of the fan which was quickly remedied, by our efforts. The end result was a mold free bathroom with better overall air quality and a happy customer!

mold growth in the air duct


ROOF LEAK CAUSING ATTIC MOLD

Location: Atco, NJ 08004

Problem: A customer noticed dark coloration in their attic along the joist (wood framing), and sheathing (ceiling) areas. They monitored it over the course of several weeks and the issue got progressively worse. When the situation was clearly not improving, they contacted several mold remediation contractors to review and determine a solution.

Solution: After carefully reviewing multiple contractors, AdvantaClean was selected to conduct a full mold remediation. Following strict protocols to avoid spreading the mold, AdvantaClean carefully removed the contaminated insulation, and then treated / removed the mold from the impacted areas of the attic. The customer was kept informed of all activity, and was happy with the results. Their commentary posted on line after the service was performed was as follows...

"AdvantaClean proved professional, friendly and responsive. They were always punctual, they listened as much as they explained, they worked with my schedule, and the price remained the same through completion. The staff was courteous, respectful and always willing to explain what they were currently doing; and they were available by phone or e-mail as I worked through my own day. I'm COMPLETELY satisfied with the process and results of my mold remediation job. I recommend AdvantaClean to everyone for any of their services. Truly Professional."

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OVERALL INDOOR AIR QUALITY - NEEDED IMPROVEMENT

Location: Pitman, NJ 08051

Problem: Customer noticed discoloration of walls in basement and the occupants of the home were experience allergy-like symptom. An inspection noted mold-like growth immediately below the windows of the basement, and along the walls close to the floor of the basement. Additionally, a drainage pipe from the home above was leaking and adding moisture to an already over-saturated area. One of the HVAC units was located in the basement which was determined to be potentially pulling in mold-spores and moving them through the upstairs of the home, thus explaining the allergic symptoms.

Solution: AdvantaClean performed an overall Indoor Air Quality check and determined there was a need for Mold Removal, Air Duct Cleaning, and anti-microbial carpet cleaning, and some minor pipe repairs. Over the course of several days, all of the above items were completed much to the satisfaction of the customer. The customer was so pleased, they took the time to write an extensive review including some of the following comments...


"By interacting with Mr.Parker on the above-stated jobs, I discovered also that I could be completely honest with him without feeling uncomfortable and that is important to me. David aims to do the best he can possibly do and will work with you until you are both satisfied and happy. I recommend Mr. David Parker and his crew and company -- AdvantaClean with the highest of honors and much appreciation."


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REAL ESTATE TRANSACTION - MOLD DISCOVERED AT INSPECTION

Location: Cherry Hill, NJ 08003

Problem: Prospective home-buyers found what they believed to be the home of their dreams, and went forward with the purchase of the home. At inspection, what looked like mold was visible throughout the attic. The buyers still wanted to purchase the home, but only if it could be made safe for their family.

Solution: AdvantaClean assessed the problem prior to the closing of the real estate transaction, and provided an estimate for services. Once the sale was completed, AdvantaClean moved immediately into action. The attic was put under negative pressure, and all of the contaminated insulation was removed safely. The fully exposed mold growth was then treated with anti-microbial (anti-mold), and the air was then filtered for 72 hours. The indoor air quality was improved, and the homeowner was able to move in without the fear of exposing their family to unhealthy air impacted by a mold contamination.


MOLD REMOVAL AND PREVENTION ENCAPSULATION

Location: Medford, NJ 08055

Problem: A residential home inspector discovered mold during the inspection of a property that was under contract for sale. The mold impacted the full crawl space area of the home including the insulation and immediately put the Real Estate in jeopardy of not completing. The issue had to be resolved quickly as the home seller did not want to lose the buyer that was under contract.

Solution: AdvantaClean reviewed and diagnosed a workplan to remove the mold and stop the moisture issue immediately. After the mold was safely removed, the AdvantaSeal Crawl Space encapsulation system (vapor barrier) was installed with a Blue Angel Sump Pump system including battery backup. This ensured that the mold problem would not return and allowed the real estate transaction to continue through completion.

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