Sump Pump Failure, flooded basement
Location: Aurora. IL 60504
Problem: Customer Called to report that their sump pump failed, water flooded the Utility Room, a bedroom, bathroom and living area in basement. Furniture and contents were affected as well. The homeowner needed expert help to remove the water and wet materials and dry out the structural materials.
Solution: We responded within minutes and started working the job, fixing the sump pump so that it start pumping out water out of the house. We also started to extract the water out of the carpet as well as removing furniture and their contents. We brought in temporary drying equipment to dry the existing structure to prevent additional damage and microbial activity. Upon the completion of drying, we executed reconstruction repairs completely refinishing all the rooms in basement to original glory.
Location: Wheaton, IL 60189
Problem: Customer called to report her basement theater room had flooded and still had standing water. The furniture, rugs and other personal belongings were floating in the near two feet of water. The sump pump had failed causing this area of the basement to become submerged. The homeowner needed expert help to pump out the water, remove the wet materials and dry out the structural materials.
Solution: We responded within minutes and rushed into action, pumping the water out of the flooded basement area, protecting the home from additional damage, replacing the sump pump, removing water damaged personal belongings and building materials, and brought in temporary drying equipment to dry the existing structure to prevent additional damage and microbial activity. Upon completion of the drying, we executed the reconstruction completely refinishing the room.
Water Damage Cleanup
Location: Downers Grove, IL 60516
Problem: Flooded Basement from Sump Pump failure. Following a weekend of periodic heavy rain storms the sump pump was overwhelmed causing the basement to flood with over two feet of water damaging the interior finishes in addition to the furniture and other contents.
Solution: The AdvantaClean of DuPage County team partnered with the home owner to systematically remove the wet contents and furniture from the basement to clear the area enabling the mitigation process to be implemented. The majority of the remaining bulk water was extracted, the carpet, carpet pad, trim work and impacted wet drywall were uninstalled, bagged, and removed from the home. After completing our standard cleaning process, commercial grade dehumidification, HEPA filtered air filtration devices and air movers were employed to thoroughly dry the structure to accepted industry recognized dry standards.
Location: Hinsdale, IL 60521
Problem: "Mold Contaminated Attic Sheeting. The insulation was found to be pushed too tightly into the soffit area preventing the eve ventilation system from performing as designed. The lack of ventilation allowed for condensation, introducing moisture into the attic creating an environment conducive to mold growth."
Solution: Cut back the insulation four inches around the full attic perimeter allowing the attic to breath and ventilate as designed. Completed our AdvantaClean of DuPage County standard three step process to remove, cleanse, and neutralize the microbial contamination restoring the structural material.
Commercial Water Damage
Location: Burr Ridge, IL 60527
Problem: Broken pipe caused flooding in warehouse and also in work offices.
Solution: We were called at 1AM to come out, our project manager went to site, figured out what we needed and had crew bring everything. The company asked us to save their wood floor and be able clean up in a way so that way their operations would not need to shut down. We were able to dry the wood floor and also be able to clean up the water so that way their operations never shut down at all. We had awesome communication with customer and our team and because of this we were able to get this job done in a very tight deadline.
Crawl Space Moisture Control & Mold Remediation
Problem: Overwhelmed sump pump led to sump pump failure, resulting in excess bulk water and moisture trapped in crawl space for long period of time. Lack of drainage tile inside crawl space allows for water seepage to accumulate and settle in different areas. As a result, Secondary Mold Growth damage occurred on underside of Sub-floor and Joists within crawl space.
Solution: -Sump Pump Replacement
-Mold Remediation, including:
Establish containment barrier at crawlspace entrance to prevent cross contamination and protect the home
2 Drieaz HEPA 500 Air Scrubbers
Remove all excess debris and insulation
Remove heavy surface mold by HEPA vacuuming all floor joists, sub floors, and box & band joists
Chemically clean all organic structure with a Hydrogen Peroxide cleaning product, followed by an EPA approved Anti-Microbial product
-Install drainage system around perimeter by digging trenches with a sloped gradient downward toward and into sump pump
-Install Fiberglass reinforced Polyethylene Liner, mechanically fastened and sealed to foundation with Polyurethane caulk
SUMP PUMP FAILURE
Location: Wayne, IL 60184
Problem: Main and Battery back-up Pumps Failed do to high volume of incoming water.
Solution: Installed Two Dual Pump Systems with digital level sensors and controller that monitors all pump activity, each with a battery back-up. The controller is capable of being wired to the home security system to assist in alerting the homeowner of pump issues. By making use of an adjacent sump pit, we created an overflow pit to back up the main dual pump system. To do this we installed a 3" PVC pipe, above the highest sensor height but below the incoming drainage tile, connecting the main pit to the back-up pit.
ATTIC MOLD REMOVAL FROM IMPROPER VENTILATION
Location: Naperville, IL 60540
Problem: Contractor was hired to improve attic ventilation and evaluate current value/efficiency of insulation, but discovered visible mold on sheathing throughout the attic. The Proper inspection determined the cause of mold growth to be moisture from condensation as a result of the previously inadequate ventilation and improper bathroom fan exhausting.
Solution: Ventilation and exhausting problems were resolved by the contractor where he cleared out clogged soffit vents and installed exhausted bathroom fans to terminate through the roof. AdvantaClean of Dupage County performed mold removal and stain removal. We began by protecting the home from any damage by covering the floor from the home's entry to the attic hatch with leak proof mats and adhesive carpet protector. Then, we treated the attic sheathing and rafters to lift and remove the soil load, mold colonization, leaving the attic free of the previous staining.
MOLD REMOVAL (FOUNDATION CRACK/LEAK)
Location: Oak Brook, IL 60523
Problem: Wet carpet near the exterior wall in basement led the homeowner to explore the cause. Homeowner pulled back the carpet, found visible black growth stretching about 8 ft along under side and edge of the carpet. At this point, water intrusion was identified coming from behind drywall directly under a window. Homeowner removed a small section of baseboard, and multiple layers of drywall and wood paneling, exposing an actively leaking foundation crack as well as evidence of mold on the bottom few inches of the drywall adjacent to the removed area of drywall and paneling.
Solution: Moisture Problem Resolved: Homeowner hired foundation repair company to patch and test the crack. We then isolated the work area, constructed floor to ceiling containment, and separated the area of concern from the rest of the basement. We Placed a HEPA 500 Air Scrubber within the containment and exhausting out of the contained space. This is to control the airflow by creating negative pressure in the contained space, preventing air born mold spores from contaminating the rest of the home. The mold remediation process was performed. We HEPA vacuumed heavy visible mold growth and debris from surface of impacted areas before any demo is started. For demo we removed and placed affected materials (4SF of drywall and wood paneling, 16LF of baseboard) directly into trash bags, “gooseneck” and yellow tape bags. Then we prepared demoed /affected areas for thorough cleaning process. During cleaning we bagged debris that could not be HEPA vacuumed. Swept up screws, nails, heavy dust and debris. HEPA vacuumed every inch of the work area (entire contained space) methodically to capture non-visible mold spores (top and bottom of carpet, pad had already been removed by homeowner). Then we used a chemical treatment to spray with hydrogen peroxide cleaner. Scrubbed treated areas with stiff bristled brush. Extracted excess cleaning solution using shop-vac. Followed-up with antimicrobial treatment of building materials as well as affected carpet. Lastly, used a stain removing product to remove dark, moldy stained areas on under side of carpet.
MOISTURE CONTROL ATTIC ENCAPSULATION
Location: Lisle, IL 60532
Problem: The attic had previously been coated with a sealant that was peeling and falling from the attic making the sealant ineffective to block moisture from being absorbed into the sheathing and rafters creating an environment where mold growth is likely.
Solution: The AdvantaClean of Dupage County team began by staging the home, protecting it from damage and preventing cross contamination. Next the team scraped and HEPA vacuumed the loose and pealing existing sealant from the sheathing and rafters. Once complete, the attic was resealed with an encapsulation product that acts as a barrier to liquid moisture from condensation while allowing water vapor to escape from the wood materials to maintain a dry and safe environment in the attic.
ATTIC MOLD CAUSED BY POOR VENTILATION
LOCATION: HINSDALE, IL 60521
PROBLEM: Mold Contaminated Attic Sheeting
The insulation was found to be pushed too tightly into the soffit area preventing the eve ventilation system from performing as designed. The lack of ventilation allowed for condensation, introducing moisture into the attic creating an environment conducive to mold growth.
SOLUTION: Cut back the insulation four inches around the full attic perimeter allowing the attic to breathe and ventilate as designed. Completed our AdvantaClean of Dupage County standard three step process to remove, cleanse, and neutralize the microbial contamination restoring the structural material.
ATTIC MOLD REMOVAL
LOCATION: Naperville, IL 60563
PROBLEM: When Paul was removing the contents he had stored in his attic while getting his home ready to be listed for sale he noticed what appeared to be mold growing on the attic sheathing and rafters. Realizing that attic mold could make is difficult to sell his home, Paul called AdvantaClean of Dupage County to evaluate and resolve the situation in his attic. During the inspection it was discovered that the attic wasn't breathing as designed causing high moisture content resulting in an environment where mold could grow and colonize.
SOLUTION: AdvantaClean of Dupage County began by protecting the home from any damage by covering the floor from the home's entry to the attic hatch with leak proof mats and adhesive carpet protector. Next, our professional crew improved the attic's ventilation allowing it to breath by clearing the insulation from the soffit vents. Once the attic was breathing as designed the team treated the attic sheathing and rafters to lift and remove the soil load, mold colonization, leaving the attic free of the previous staining.
WET BATHROOM CEILING FROM WATER DAMAGE
Location: Naperville, IL 60565
Problem: The customer's downstairs bathroom drywall ceiling had water damage staining. AdvantaClean of Dupage County's inspection recorded the moisture content of the ceiling at 99.9%. The source of water intrusion was not readily apparent but the upstairs bathroom was suspected to be the source of the moisture. A thorough detailed inspection of the upstairs bathroom did not lead to the identification of the leak, removal of the contaminated drywall was recommended to allow for the plumbing to be inspected to discover the leak. Water damage mitigation had to be performed.
Solution: The AdvantaClean of Dupage County crew began by staging the job, covering the floors to prevent any additional damage to the customer's home. Next, the team staged the project by containing the room and establishing negative air pressure differential, preventing cross contamination of the home. After containing the utilities and cabinetry the demolition work was completed. The mold was discovered on the wet ceiling drywall and was securely bagged, removed from the home, and disposed of offsite. The leaky shower drain pipe from above was discovered exposing the source of the water leak to be fixed by the customer's plumber. The water damage removal was performed and removed.
CONDOAIR DUCT & DRYER VENT CLEANING
Location: Lombard, IL 60148
Problem: The condo owner decided to update the property after the previous tenant moved out. She found very dirty duct work and dryer vent. Air duct cleaning and dryer vent cleaning needed to be performed to prevent house fires and ensure quality indoor air.
Solution: AdvantaClean of Dupage County utilized HEPA filtered negative air pressure with a 2500 cfm vacuum machine to prevent blowing dislodged dust and debris throughout the living space. Concurrently AdvantaClean of Dupage County agitated, dislodged and displaced the dust and debris in the duct work and dryer vent cleaning the duct work. The final step is to remove the air handler and dryer vent enclosures to HEPA vacuum inside. The final product is a fully cleaned system.
EJECTOR PUMP FAILURE
Location: Naperville, IL 60565
Problem: The ejector pump failed with the April Aire whole home humidifier continuing to run overflowing the sump basin and flooding the utility room and adjacent basement living room. Carpet, carpet pad, drywall, and baseboard materials were completely saturated. A preliminary evaluation revealed mold colonization in both the wall and floor materials. Mold removal and water damage restoration had to be performed.
Solution: The AdvantaClean of Dupage County team began by evaluating the extent of the water damaged material, developing a plan of action, and communicating in detail with the homeowner. Next, the team removed the contents from the work area clearing the space so we could complete the prescribed work. Up to 80% of the bulk water was extracted. The wet carpet, baseboard and drywall material was removed. Next, the impacted area was disinfected and cleaned. With that part of the project complete, drying equipment was brought in to dehumidify and circulate the air to dry the home's structure.
MOLD REMOVAL - BASEMENT DRYWALL (FOUNDATION CRACK-WATER INTRUSION/TOILET LEAK)
Location: Carol Stream, Illinois 60188
Problem: Discovered 3 areas of mold growth on drywall in the basement.
Area 1: West Exterior Wall (3LF behind baseboard)
Cause: Faulty Foundation Crack Repair
Area 2: North Exterior Wall (2LF behind baseboard, below window)
Cause: New Foundation Crack - starting from basement window
Area 3: Ceiling in Basement Office (1'x1' discoloration)
Cause: Toilet Leak
Solution: Isolated each area of work by creating containment chambers from floor to ceiling, with air flow management using HEPA 500 air scrubbers within and exhausting out (creating negative air flow).
Area 1 and 2:
Removed baseboard. HEPA vacuumed surface mold. Removed and immediately bagged affected drywall in 3 mil plastic garbage bags. Securely taping each bag before removing from contained space. Cleaned exposed studs, sill plates, and foundation concrete using our 3-step process (1. HEPA vacuum 2. Apply hydrogen peroxide cleaner product and scrub 3. Apply anti-microbial product). Followed up by one final HEPA vacuum of entire contained space before taking down containment.
HEPA vacuumed surface mold. Removed and immediately bagged affected drywall in 3 mil plastic garbage bags. Securely taping each bag before removing from contained space. Cleaned exposed floor joists and under side of sub-floor using our 3-step process (1. HEPA vacuum 2. Apply hydrogen peroxide cleaner product and scrub 3. Apply anti-microbial product). Followed up by one final HEPA vacuum of entire contained space before taking down containment.
DRYER VENT (CLEAN AND REPAIR)
Location: Itasca, IL 60143
Problem: Metal Collar, connected to the external vent going through the side of the home, was not properly mounted. The extra long collar was not supported and with the added weight of the flex tubing (that runs to the dryer), collar tube separated from an external vent. This caused inefficient exhausting of the dryer lint and moist dryer air, most of which blew back into the basement.
Solution: Reconnected Metal Collar Tube to the external vent using screws and UL listed metal tape. Supported distal end of Collar Tube with zip ties mounted to sub-floor and joists.
Completed standard dryer vent cleaning, which included thorough HEPA vacuuming of the back of the Dryer Unit, as well as the inside of all the ducting.
COMMERCIAL AIR DUCT CLEANING
Location: Villa Park, IL 60181
Problem: Employees were complaining about poor indoor air quality and adverse allergy type symptoms from possible mold colonization and duct that hadn't been cleaned in several years. The inspection and related air sample testing did not indicate an ongoing mold contamination situation. Whereas, the inspection did reveal dirty air ducts with the dark black material being distributed throughout the work environment.
Solution: AdvantaClean of Dupage County mapped the commercial duct system and developed the plan to complete the cleaning. The air handler was isolated from the both the return and supply side air ducts before connecting the 2500 cfm HEPA filtered vacuum to establish negative pressure differential preventing cross contamination. Each diffuser was disconnected and cleaned, compressed air was utilized with agitation whips designed to dislodge and remove the built of material in the ducts pushing the material to the vacuum where is captured. Once the cleaning was completed the diffusers were reinstalled and the unit put back in service. The workers commented the next day that the environment no longer smelled of burnt dust.
Location: Naperville, IL 60565
Problem: Water Line Supplying exterior spigot to the back of the house had a significant leak that soaked the ceiling, exterior wall, and carpet/padding of the finished basement.
Solution: -Removed ceiling drywall in general area of where the leak appeared to
originate, to allow access for plumbing repairs to be made.
-Constructed a containment wall (barrier) to isolate the area for drying the wet building materials.
-Extracted bulk water from carpet, disengaged carpet from tack strip, folded carpet back to remove padding. This process allows for successful drying and saving of carpet.
-Applied anti-microbial product to the concrete floor and back side of carpet to help prevent mold/mildew growth.
-Removed drywall on exterior wall 1 foot up to allow access for removing wet insulation. Also removed a section of drywall from floor to ceiling directly below where spigot exits the rear of the house because this area of insulation needed to be completely removed.
-Placed air movers and a Large Dehumidifier to remove moisture from building materials. Also, directed two fans with tubing attached to circulate air into the ceiling cavity to dry the ceiling drywall.
Water Damage - Sump Pump switch Failure
Location: Naperville, IL 60540
Problem: Homeowner discovered standing water in basement utility room and adjacent carpeted living room. Sump Pump Switch Failure caused water to back-up and out of the sump pit. Standing water affected contents and cardboard boxes in utility room, interior wall between utility and adjacent living room, and carpet/pad in adjacent living room.
Solution: Manually pumped out the sump pit. Replaced sump pump. Moved wet contents to garage to be documented for insurance purposes. Extracted standing water from concrete floor in utility room. Determined affected areas of carpet and padding using a penetrating moisture meter. Baseboards were removed in areas where drywall was affected to allow trapped moisture to escape during drying process. Containment barriers were constructed in living room to focus drying equipment only on affected areas. Extracted affected areas of carpet. Carefully detached carpet from tack strips. Removed wet padding from under carpet (as a result of Category 2-water, padding was determined to be unsalvageable). All affected areas were treated with an EPA approved Anti-Microbial product. One LGR dehumidier and five air movers were placed in each affected room, strategically placed to dry all affected material including "floating" the carpet technique. Daily checks and repositioning of air movers for a total of three days.