Leaky pipes can cause mold
Location: Raytown, MO 64113
Problem: Leaks in the pipes in the ceiling caused a good amount of mold growth, luckily for the homeowner in a concentrated area.
Solution: We had to build containment, remove ceiling, treat and remove everything per IIRC standards.
Air Duct Cleaning
Location: Raytown, MO 64133
Problem: Air ducts were nasty and needed to be cleaned.Solution: We went in and cleaned all the air ducts, returns, and trunk lines.
Moldy Closet Remediation
Location: Overland Park, KS 66207
Problem: The customer was preparing to list his home for sale when he discovered a mold issue in the master bedroom walk in closet.
Solution: We were able to schedule the customer for remediation within a couple of days. Once the moldy dry wall and other structural materials had been properly removed, the area would need to be repaired. AdvantaClean was able to assist the customer with finding a rebuild company by suggesting a couple of trusted companies! With the closet mold issue resolved, the customer was able to list his home quickly!
Missing Roof Causes Major Water Damage
Location: Overland Park, KS 66207
Problem: Customer was in the process of having their roof replaced. The roofing crew had tacked a tarp over the exposed roof, however the tarp was no match for the thunder storm that came through over night.
Solution: The customer's entire house had been saturated by the rain and they needed help quickly. AdvantaClean responded to the emergency within the hour and got started setting up drying equipment and extracting water. The elderly home owner's had lived there for over 50 years! While they had the help of their daughter to pack up 50 years worth of living, they were overwhelmed by the daunting task. The AdvantaClean crew worked diligently around the clock, even on the holiday, to help dry out, clean, and pack up all salvageable belongings.
The home required that asbestos testing be performed due to it's age. AdvantaClean
was able to assist the customer in obtaining this service with a trusted
3rd party testing company. The results came back positive in some areas,
and another 3rd party abatement company was brought in to perform the
appropriate removal of the asbestos containing materials.
Once the abatement crew completed the removal, AdvantaClean was able to come back and finish the water damage mitigation.
The customer commented that they could not believe the above and beyond service they had received! From helping with salvaging and packing their belongings, to obtaining temporary living arrangements!
Location: Fairway, KS 66205
Problem: Customer with mold in closet and attic.
Solution: The AdvantaClean crew arrived onsite and began constructing containment
to enclose the work area and protect the rest of the home. The home owner
was getting ready to place her home on the market, and needed a quick
remediation of the attic and closet area where an AC unit had leaked and
caused mold. Once containment was secured, the crew removed all affected
materials, and cleaned all surface areas with an anti-microbial. A negative
air machine was used to cleanse the air in the work space.
Once completed, the containment was removed and house was now free of mold!
Water Line Causes Flooding
Location: Olathe, KS
Problem: Customer found their basement flooded after a water line had disconnected and called AdvantaClean for emergent help!
Solution: The crew arrived onsite within the hour and quickly got to work extracting the water.
The flood had extended throughout the entire basement, soaking many of the contents stored there. Equipment was placed throughout the area to remove as much moisture as possible and dry out quickly.
Over the next few days, the crew continued to clean, treat, and monitor the moisture levels in all structures of the basement, as well as it's contents.
The customer was impressed with the quick response time and diligent effort by the AdvantaClean crew to save not only the basement, but their belongings stored there as well!
Customer's Experience With AdvantaClean
Location: Prairie Village, KS
Problem: Customer contacted AdvantaClean regarding his living room ceiling with visible mold.
Solution: Response from customer to AdvantaClean of Kansas City owner:
Your AdvantaClean crew just left and they did a fantastic job!!! I was very pleased that they didn't need to remove part of my wall, but just the moldy part of the ceiling and bad insulation .
They were extremely professional and proficient and we had a nice conversation as well.
Please let them know what good work they did for me and how much I appreciated them .
I'm attaching a few photographs that I hope you will share with them. They are both terrific!
Broken Pipe Causes Flooding
Location: Overland Park, KS
Problem: Customer called in on a Saturday needing emergent help resolving flooding of her laundry room in the basement due to a broken pipe.
Solution: With the pipe now fixed, the AdvantaClean crew was immediately deployed to clean up the flood left behind. Water had extended from the laundry room through the majority of the basement! The team quickly extracted the flood water from the entire area. Dehumidifiers and air movers were then set up and left for a few days to sufficiently dry out all structures and material. We performed daily monitoring of the area with moisture meters to keep a close on the progress. Once the area was found to be completely dry, the crew removed the equipment. The customer was relieved that the AdvantaClean crew had been there to prevent this disaster from becoming a much worse, moldy one!
Moving In With Mold
Location: Mission, KS
Problem: Buyer's inspection included air sample testing in basement. Report revealed elevated mold spore count.
Solution: No visible damage was found during inspection. AdvantaClean recommended treating all flat surfaces in the basement with a HEPA vacuum, wiping with anti- microbial solution, as well as fogging the entire basement with anti-microbial. With the mold remediation completed, a cleaning and decontamination of the HVAC system was performed to ensure the indoor air quality. The customer also wanted to replace the carpet in the finished area of the basement, but was having trouble finding someone who could do this before they moved in. AdvantaClean steam cleaned the current carpet and got the customer in contact with a company that could assist with the carpet replacement quickly.
Fire Hazard Dryer Vent
Location: Olathe, KS
Problem: Customer called in and scheduled to have her dryer vent cleaned. She became concerned that the dryer vent may be clogged and cause a fire, as her dryer had stopped drying.
Solution: We were able to schedule the customer, and come out to address the dryer vent within a couple of days. Upon inspecting the vent, it was found to be COMPLETELY clogged, all the way to the exterior vent exhaust port. The crew vacuumed and cleaned the vent from the end to end, removing massive amounts of debris. A potential dryer vent related house fire averted! The customer was very impressed with the AdvantaClean team and the great work they did!
Fungal Growth of Living Room Ceiling
Location: Leawood, KS
Problem: A customer called and requested our help to remediate the fungal growth of his living room ceiling. Four years prior, AdvantaClean came to the rescue of this customer during an emergency water loss. He had been so impressed with our prompt response, customer service, and quality of work, that when he needed assistance again, we were his first call.
Solution: AdvantaClean had a crew there to address the ceiling growth within a of couple days. After carefully cleaning and treating ceiling, it is now free of fungal growth. The customer was again impressed with our awesome crew, and pleased to have this resolved so quickly.
Out Of The Country With A Flood
Location: Olathe, KS
Problem: We received a call late one evening, from a referral partner, in the winter after we had below zero temps for an extended period of time. When arrived onsite we were told that the homeowner was out of the country and the nephew was notified by the neighbors that they observed water running out of the garage, the water company had shut water off to the house. Once inside we found the many leaks coming from the ceiling on the upper level leaking thru to the main level and basement. Upper level and kitchen on main level had extensive damage. The homeowner was out of the country for another two weeks, and had no way to contact them.
Solution: We started the mitigation project which included extraction of water from upper and main level. Removed all wet material including carpet, drywall and hardwood floors in kitchen and upper level. Three bathrooms were gutted to studs and all bedrooms had to have the mattresses thrown away. AdvantaClean had to call in a third party laundry service to remove all the wet clothing and launder them so the homeowner would have clean clothes to come back to.
Met the homeowner the day they returned home, it was devastating to them, they could not believe how much damage was caused. The family was so thankful for AdvantaClean and the services we provided. The homeowner is currently in temporary housing for six months while the home is being rebuilt.
Mold Growth Resolved Quickly
Location: Overland Park, KS
Problem: Local real estate referred client to us in preparation for selling their home. We inspected the home and found visible fungal growth on the joists in the basement.
Solution: We provided a quote for remediation within 24 hours. The client called back asking how quickly we could schedule a crew to come out, as they were hoping to list the home on MLS on the following Thursday. When I told him we would be there on Wednesday, he replied "My realtor is with me now and is dancing on the ceiling."
We completed the job on schedule and the client had showing scheduled the following day.
Moldy Attic With A Deadline
Location: Overland Park, KS
Problem: Customer contacted AdvantaClean for emergent help with a moldy attic. As the property was on the market with a buyer lined up, the customer was on a short deadline to resolve the issue.
Solution: Advantaclean was able to send a crew to the rescue the next day! As the crew cleaned and treated the attic however, a board happened to fall, causing two nails to puncture through to the ceiling of the room below. AdvantaClean had the ceiling repaired in less than twenty four hours. With the attic remediation completed, and the ceiling repaired quickly, the customer was prepared to sell by deadline!
Faulty airflow causing mold issues at high school gym
Location: Overland Park, KS
Problem: Visible mold present on ceiling and air ducts of high school gym causing concern among parents and administrators. School officials consulted with their property management firm who contracted with AdvantaClean of KC to address the problem.
Solution: We had to operate on a tight schedule given the amount of activities that were scheduled at the gym. We deployed 3 crews, rented lifts for high ceiling access and treated the entire gymnasium for mold removal per industry standards. We communicated our process up front and provided daily updates. The area was inspected and tested upon completion of the project and it passed with flying colors
Anything that stood out in this project: We coordinated with the client and the property management company, navigated a difficult schedule, did a great job without disrupting the school's operations.
return from the hospital
Problem: Our customer has a special needs child that was extremely ill in the hospital. Their doctor specialized in illnesses caused by mold, and he referred the customer to a local lab to have the home tested. Together they tested the home and found that is where the mold issue was, and that it had to be resolved before he would be allowed to return home. No family should ever be told they cannot go home; home is supposed to be a safe place. We wanted to get this family home again as quickly as possible.
Solution: We were one of 3 companies called by both the physician and the lab. However, we were the only company that did not try and take advantage of the customers in their time of need, so we began work right away. Our crew went out and worked through the day on a Saturday in order to get this home clean. All the effected material was removed, and the mold was treated. We then cleaned the air ducts, and left HEPA air scrubbers running in the home to make sure the air was clean. The lab then returned and took several more samples to be certain the home was mold free. The child was able to return home on time, to a healthy, safe environment. Not only was the family relieved to be home, but the doctor was so happy with the work we provided, he asked us to go to his son’s home as well.
Sump Pump Failure- Overland Park, KS
Problem: Her sump pump failed at 10:30 at night during a huge storm. She found AdvantaClean KC online and read the online reviews to confirm before contacting the call center. Brandon called her back immediately to help. She had a basement full of water and needed some help.
Solution: Brandon and crew were at the house within about 20 minutes. They set up a temporary pump so the water would continue to pump out overnight. They returned early the next mooring and worked the next day to clean up the mess. In less than 3 days, I could start to put things back together. I was so happy that they came so quickly that night, and back so early the next morning that I made them all breakfast!
School District Major Mold Issue -Burlington, Kansas
Problem: We were called to the gymnasium because of a major mold issue in the ceiling insulation and around the perimeter of the drop down ceiling. The insulation was improperly installed and because it was always so warm in the gym, it caused an ongoing issue. The owners were afraid that if the issue continued or got any worse that people might be start getting sick. Had the issue not been resolved quickly, the mold could have continued to spread. The issue would have been much worse if it had been allowed to spread down the walls and onto the floor. We needed to make sure the gym was once again a safe place to be.
Solution: We wanted to help get the gym opened back up in time for the start of school, so we sent our crews to the area and stayed in a hotel for the week that we were working. All the insulation had to come down, so we rented several scissor lifts in order to get as many people up to the ceiling as possible. We then pulled all the drop ceiling out, cleaned, and treated the mold around the entire ceiling. Once all the mold was treated and things were dry, the owners had an insulation company come in and apply all new spray foam insulation to ensure they would not have any more problems in the future. The gym was able to open on time and is clean and mold free. Everyone at the school, as well as the people who use the gym recreationally were relieved and excited to be able to get back in there again.
Toilet Overflow- Overland Park, Kansas
Problem: We were called to a doctor’s office because their toilet overflowed due to the backpressure in their plumbing lines. Luckily, the water was clean, there was just too much pressure in the line. There was water soaked into all the carpet and the bottom of the furniture sitting on the floor. We wanted to get everything all dried out as quickly as possible so nothing was damaged. We also wanted to get it done so the office could open back up. Obviously the doctor wanted the patients to be able to come back in, but when they were there things needed to be clean and sanitary. We also didn’t want a mildew or mold to have a chance to grow.
Solution: Once we arrived at the office, we immediately began extracting the water from the carpets. Once we extracted as much water as was possible we set up several fans in order to dry the carpet, as the owner did not want to remove them. The carpet, baseboards, furniture, and carpets all had to be dried so there were fans everywhere. We let the fans blow for several days, and were able to get everything dry again. Since we were able to get things completed so quickly, there was no permanent damage to any of the carpet or furniture, and no mold or mildew grew in the office. The doctor and patients were all happy to be able to get back in so quickly.
Basement Mold Issue-Raytown, MO
Problem: Our customer had just purchased their home as-is from a family friend, and soon after moving in they found that the basement was absolutely full of mold. They were afraid that the mold was going to cause health issues, as all the walls were covered. They would not go into the basement and even want to use the furnace because they assumed the whole system was going to be full of mold. The basement was very musty and stale; it was also causing the rest of the house to smell like mildew. They needed their new home to be clean, so they could be happy and healthy.
Solution: To begin with, all the walls, floor, ceiling, and joists had to be HEPA vacuumed in order to remove any loose spores and debris. We then treated all the mold on every surface and set up HEPA air scrubbers and allowed them to run for several days to make sure there was no mold left in the air. We then found that there were gaps in their HVAC system, so we were not able to clean them right away. Once the customer had the HVAC system fixed, we went back and not only cleaned the air duct, but fogged the system as well, just to be extra sure there was no mold in the system. Now that the home and HVAC system are mold free, everything smells nice and they can go into the basement without worrying.
Air duct Cleaning
Problem: The customer called us because the air in her home had a stale, dirty smell to it. He was also having problems with allergies; that were getting worse and worse. Her furnace was also not running well and her utility bills were climbing each month. We recommended that she have her HVAC system cleaned out as soon as possible because it had never been cleaned before. Cleaning the HVAC system is usually the last thing people think of in their home, but not having it cleaned can cause a lot of issues. Along with her allergy problems, mold could have started to grow in the ducts and then things would have gotten really bad.
Solution: We arrived at the home, and walked through to find all the vents. We then covered each vent with our blue grill cover tape and set up the negative air machine to the supply lines on the furnace. Once everything was ready to go we went cleaned out each register and supply line. We then switched the machine over to the return lines and cleaned each return and the return and trunk lines. The customer has since told us that her allergy issues are gone and the home smells nice and clean. Luckily we were able to get things taken care of before it got worse.
Major Mold Removal Job
Problem: One of the management companies that we work with has a home whose owner lives out of the country. Her tenant let her know that they were having some issues with mold, so they called us in to take a look. It turned out that the windows were improperly installed in the home and they were leaking. The leaks caused mold growth in a big way. There was mold around each window, not only on the surrounding drywall, but inside the wall all the way around each window.
Solution: We went in and removed all the effected material that included drywall, trim, and insulation. Once we removed all the debris we HEPA vacuumed around all the effected areas to pick up any loose spores. We then treated everything to and set up HEPA air scrubbers. We then recommended a company that we work with frequently to come in and rebuild everything. All the windows had to be repaired; drywall and trim had to be put back up. The tenant, owner, and management company were all grateful that we were able to get in there as quickly as we did so the issue hadn’t continued to worsen.
Dryer Vent Lint
Problem: Most people don’t realize how dangerous lint can be when it builds up in a dryer exhaust line. Not only is it extremely flammable, but it can damage the actual dryer over time. Our customer called because he was having to run each load of laundry multiple times in order to actually dry them. We went out to clean the dryer vent line and realized the line had never been cleaned at all. We explained to him that if it were to catch fire, it smolders for a long time before it is actually ablaze. When this happens the problem can be much worse than just a small fire in the exhaust line, but in the wall of the home.
Solution: We went out and cleaned the lint out of the dryer, as well as the exhaust line all the way out of the house. We also recommended to the homeowner that he continue to make sure the line is clean, and to think about replacing the old flex duct line to something a little more sturdy. The lint that came out of the exhaust line was matted and singed. It was only a matter of time before it actually caught fire. The customer’s dryer is now running perfectly, and he has since replaced the flex duct.
Mold in Attic
Problem: A leak in the roof began causing a mold issue in the attic surrounding the leak. The wood under the shingles, the joists, and down the walls were all starting to grow mold. The customer called us to alleviate the problem before it became too much worse. It is easy to forget to check on parts of the home like an attic or crawlspace, because no one ever spends any time there. Once the homeowner did check and found the issue, they called right away to have the issue fixed. It is always better to fix an issue like this right away, the longer you wait, the worse the problem gets. Especially in a room that never gets checked, it is easy for the mold to grow unchecked and then cause major health issues.
Solution: Once we arrived at the house we found that the insulation in that part of the attic was also effected. Insulation is a great food source for mold, and in a place like the attic, it can grow unchecked because no one knows it’s there. Once the roof had been fixed from the outside, we went into the attic to get things started. We couldn’t start to remove the mold until the leak was fixed, as if it continued, the mold would just come back. We first removed all the moldy insulation; it was bagged in the attic so as not to spread it to other parts of the house on the way out. We then HEPA vacuumed the area. This is done to make sure that there are no mold spores in the air that can spread to another part of the house. We treated the roof, joists, and walls to make sure we killed all the mold. Now that the mold is gone, the customer has much more piece of mind; and since the leak is gone we know that the mold will not come back.
Commercial Air Duct
Problem: A local restaurant had not had their air ducts cleaned in quite some time. The system was no longer running efficiently and the registers and returns were filthy. Obviously, the restaurant patrons don’t want to see anything dirty in the place they want to eat. It is easy to forget sometimes that your HVAC system needs to be cleaned regularly, just as the rest of a home or business.
Solution: We had our crew go in overnight to clean the system for 3 nights, so as not to effect business in any way. The system in the kitchen had a sludge like substance in it, so we were happy to be able to get it cleaned out. The system in the dining room was not as bad, but still really needed to be cleaned. We cleaned all the registers and returns as well as all the supplies, returns, and trunk lines. After all the work was completed the owner was extremely happy to report that everything not only looked better, but the air smelled cleaner as well, especially in the kitchen.
Broken Pipe Floods Basement Causing Water Damage
Problem: Customer’s main water line broke and flooded the basement. No one noticed the issue for several days; by the time they knew there was a problem, not only did they have water in the basement, but mold as well. Unfortunately, the mold was so bad that much of the basement contents were ruined and had to be thrown out. There was a terrible mold smell throughout the home, especially in the basement. The owners did not want to be in the house because it was so bad.
Solution: The homeowner called their insurance company who sent out a local company to take care of the water issue. While they were extracting the water, they found that mold had grown all over everything in the basement. We were called in by that company to take care of things from there. We had to set up containment barriers all along the path we had to use to get things in and out, so as not to spread the mold into other parts of the house. We set up HEPA air scrubbers upstairs to clean any mold spores that had traveled up; also to help with the smell. We then had to take all our equipment down a tight spiral staircase into the basement. We set up dehumidifiers to help take the moisture out of the air and HEPA air scrubber to help clean that air. We then tore out all the effected flooring, drywall, trim, etc, and got it out of the house through the containment we set up. We then set up fans all over the basement to get things dried out completely. Once the basement was dry we HEPA vacuumed everything to make sure that there was no loose mold and debris. We then treated the entire basement per IICRC standards to make sure that there was no more mold. The homeowner then had to have the original company come back in to rebuild the basement. Luckily, the insurance company covered the claim and replaced most of their belongings. The customer now has working plumbing and a clean, livable basement.
Leak from missing grout
Problem: Our customer had a partially finished basement in their home. They found that the shower in the basement bathroom was leaking. When we went out to take a look at it, we found that there was grout missing in between the tiles and the water was leaking through the gaps there. The problem had been going on long enough that the mold had grown underneath all the tiles on the floor and up the walls. It had also spread on the floor around the shower and into the cavities in the surrounding walls.
Solution: To start with, we needed to remove all the tiles so we could see just how far the problem had spread. We had to tear out the whole shower and the surrounding floors down to the sub floor. Once we could see where the mold had spread too we were able to treat everything per IICRC standards. Everything was vacuumed with our HEPA vacuum, and then the joists around the shower, the subfloor, and down the plumbing all needed to be treated for mold. During treatment we had a HEPA air scrubber running to make sure there was no mold spreading. We also cleaned up all the debris and double bagged it before we removed it from the home. The homeowner was then able to rebuild the basement bathroom; put in a new shower and flooring.
Dirty Air Ducts
Problem: Our customer was doing some construction on their home; a lot of construction, and there was dust and debris everywhere including in the air ducts. Once construction is completed, it is smart to clean out the air ducts so that dust doesn’t continue to coat your home. Drywall dust is especially good at staying in the air ducts for an extremely long time. When there is a lot of debris is an air duct system, it can start to function inefficiently. The more dust and debris in a system the harder the furnace has to work to push air into the system. You want to make sure you clean your air ducts every few years, the cleaner your system, the better quality your air is going to be.
Solution: Once the construction was done in the home, we went in and cleaned out all the air ducts. All the vents have to be covered, and then the machine is set up to either the supply side or return side of the system. Each vent or return is cleaned out individually, as far in as we can reach, usually between 8 and 15 feet in. Once the system is nice and clean, we clean out the trunk lines as well. We tell the homeowner to leave the same filter in for a few days to make sure that any additional dust gets caught by the old filter before they put in a new one. Once everything is done the air in the home smelled better, and there was no more drywall or construction dust so the house was cleaner. The homeowner has been very happy with her (almost) dust free home!
Location: Fontana, KS
Problem: A leaking pipe and drain caused mold to grow in the areas beneath where the moisture was building up.
Solution: AdvantaClean recommended several ways for the contractor to divert rainfall away from the exterior of the home to prevent it from seeping towards the basement.
Contractors contained the basement before demolition. After contractors had removed the carpeting, baseboards, drywall, and drywall support slats, AdvantaClean began removing visible mold using a High Efficiency Particulate Air (HEA) vacuum.
HEPA vacuums remove 99.7 percent of all particulates larger than 0.03 microns in size. A "micron" is measurement representing a millionth of a meter in width. Most mold spores (hyphae and hyphal fragments) are larger than that.
Once done, AdvantaClean used an antimicrobial disinfectant solution to remove the remaining mold and mold roots (mycelium).
The contactor was more than happy with our work.
Clogged Dryer Vent
Location: Shawnee, KS 66216
Problem: Our customer had never cleaned out their dryer vent, so the line was clogged and there was dryer lint not only in the line but on and around it as well.
Solution: Dryer vent was cleaned out so no fires would start and the dryer will run more efficiently.
Post Construction Air Duct Cleaning
Location: Leawood, KS 66209
Problem: Not only had the customer never cleaned out their air duct system, but they had also just had some work done in their home. The air duct system was full of dust and debris.
Solution: HVAC system was cleaned per NADCA standards.
Location: Leawood, KS 66211
Problem: Leaky windows can cause huge mold issues! This window caused mold all over the room it was in and the basement below.
Solution: Removed all affected drywall and baseboards, then treated everything per IICRC standards.
Never been cleaned air ducts
Location: Overland Park, KS
Problem: The air ducts is this home had never been cleaned.
Solution: Air ducts were cleaned per NADCA standards.
What are you breathing in?
Location: Overland Park, KS 66221
Problem: local business (with a lot of foot traffic) hadn't had it's ducts cleaned in a very long time.
Solution: All systems were cleaned per NADCA standards.
Location: Kansas City, MO 64130
Problem: Our customer found that they had a leak in the water line that runs to their sink, and when the plumber came out to remove all the plumbing, they found that there was also mold every where. The lines run down into the basement, so everything underneath those lines was covered in mold. The bigger issue is that the home had an extremely large amount of contents; in order to clean the mold from the home, the contents had to be removed. It was difficult to even see how bad the mold problem in the actual structure was with all the contents piled up against the walls. Unfortunately, the contents prevented the homeowner from catching the issue right away; it also made it impossible to save everything; much of what was in the basement had to be thrown away.
Solution: Once the contents could be removed, we were able to remove all the effected drywall and flooring. The contents that were salvageable were placed into a contained area and then cleaned, they were then stored in another clean area until they could be put back into the home. All the effected areas had to be removed. We then used a HEPA vacuum to remove any loose mold and debris. We cleaned all the walls, floors, ceiling, interior beams, joists, etc. After they were vacuumed, we then treated all the areas with cleaning agents to kill the mold. We set up several HEPA air scrubbers to make sure the air in the home is clean, both inside and outside the containment barriers. Once the home and the contents were cleaned separately, the rebuild crew was able to go in. Once they were done, and had cleaned up after themselves, we went in and inspected things again to make sure everything was good. Once we knew the home was clean, we were able to help the homeowner bring in the cleaned contents that we had been able to save.
Condensation in the duct work
Location: Lenexa, KS 66215
Problem: Our customer noticed what he thought looked like mold growing in around a couple of the registers. We went out and found that it was indeed mold. There was too much condensation inside their system, and as it ran out of the lines it soaked into the surrounding drywall. As the moisture sat in the drywall for an extended period of time it created mold. Luckily, the homeowner noticed, so he was able to call us before the problem got too severe. It was also fortunate that he called us quickly so the mold didn't cause any illness or bad smells in the home; mold can often smell very stale or musty.
Solution: Once we got to the home, we started by HEPA vacuuming all the surfaces of and around the vent to make sure nothing loose became air borne. We then cut out the effected drywall, bagged it, and removed it from the home. The joists underneath needed to be treated as well as they were affected; as was the outside of the duct work. Once everything was treated and dried the homeowner was able to call someone in to repair the drywall. He also needed to call an HVAC company to figure out why there was so much moisture in the duct work. Now that everything is put back together and running efficiently, the homeowner is much happier with the way the vents look. He was also happy to report that his system is running better. The homeowner is no longer afraid that mold will be spreading across the walls and through his HVAC system.
New Construction leads to air duct cleaning
Location: Overland Park, KS 66223
Problem: People often forget that new homes need their air ducts cleaned as well. They assume that because it's a brand new house that everything is perfect and clean...that is almost never the case. New construction leaves dust and debris everywhere. It can take up to 5 years after a neighborhood is built for the dust to settle in the surrounding homes. While there is not much you can do about the dust from the other homes, you can remember to have your air ducts cleaned when you move in. This will ensure that your new HVAC system is not only working efficiently, but also it will keep the dust at a minimum. Luckily, our customer knew that he would have dust and debris in the air ducts of his new home, and he was correct.
Solution: We clean all the interior components of the air duct system. We start with the supply lines and vents, and finish with the returns. All the dust and debris is blown into the air handler, which is shut off of course, and then the air handler is cleaned out. We recommend that the homeowner always leave the filter in the system for about 3 days, so it can catch any loose dust or debris that may have gotten left behind. After a few days we recommend putting in a brand new filter, and disposing of the old one, as the system is now all cleaned out. Now that all that construction dust and debris has been cleaned out, there won't be nearly as much dust in the air and on all the surfaces inside his home. Drywall dust can also set off allergies for some people, so he won't have to worry about that anymore either! The customer has been very happy with the resulting cleanliness of the home.
Mold RemovalAfter Window Leak
Location: Overland Park, KS 66221
Problem: We see leaky windows cause mold far too often. This is yet another example of why you should verify that the people installing your windows know how to do it correctly. This window was obviously not installed correctly as it began to leak; as it began to leak, mold began to grow. The homeowner called us to come out and eradicate the mold issue so he could sell his home. As the wall where the growth was found was taken apart, we found that the mold had spread all the way down the wall.
Solution: When we arrived we started by removing all the contaminated wall materials. It was then bagged and removed. HEPA air scrubbers were set up to make sure we didn't have any loose mold spores getting to any other parts of the home. We used HEPA vacuums to clean up any loose debris and mold spores for the same reason. When we remove drywall we make sure to cut it out with as straight a line as possible, that way, when the homeowner goes to put in new drywall, it's easier for them. We use laser lines to ensure a nice straight line. Once the effected material has been removed and everything has been vacuumed, we can begin treating the surrounding areas. The whole of the inside of the walls must all be treated with an antimicrobial chemical per IICRC standards to ensure that it is all dead. We do not want any new growth appearing. The homeowner must now have someone come in and fix the leaking window as well as rebuild the areas that had to be torn out in order for the house to sell.
Elevated Mold Count
Location: Overland Park, Kansas 66223
Problem: The homeowner is selling his home and his realtor asked that he have the air tested before the house could be sold. Once the tests came back they found that there was an elevated mold count. The homeowner had just had the carpets cleaned, so it would seem that the carpets didn't dry fast enough and that is most likely what caused the elevated mold counts.
Solution: Because the homeowner did not want us to remove the carpet, we needed to remove any mold spores that may have been living in the carpet. We also needed to make sure there was no mold on any of the surfaces in the basement. We started by HEPA vacuuming all the hard surfaces in the basement as well as running an air scrubber. Once that was done, we wiped all those same surfaces with an antimicrobial cleaning agent to be sure that there was no remaining mold there. We then used the HEPA vacuum to clean all the carpets, in fact, we double vacuumed the carpets just to be safe. The air scrubber was left running in the basement for a full 24 hours to ensure that any mold spores that had become air borne were also cleaned out. As the air scrubber was running and all the cleaning had been completed, we fogged the whole basement with an antimicrobial as well. Once everything was vacuumed, cleaned, and the scrubber was allowed to do it's job, the homeowner was able to have the basement retested. The new test came back clean, and the homeowner was able to finish getting his house ready for sale.
Location: Leawood, KS 66206
Problem: Our customer found that their roof had been leaking, for an unknown amount of time. Unfortunately, it looks like it had been leaking for some time. This particular leak had caused mold to grow, not only just below the leak, but all the way down the wall of the home. Roof leaks can be devastating, especially if they aren't caught right away
Solution: Once we got to the home, we could see right away that the mold was more extensive than the homeowner originally thought. Every surface below the leak in the roof was affected. All the way down the drywall, into the floor and subfloor, down into the basement was damaged. We had to start with demolition. Not all the mold could even be seen until we pulled out all the drywall. Once into the drywall we now see the damage has moved into the walls. All the wood in the inside of the wall was also affected; clear to the backer board for the outer masonry. The floor was also very affected; the floor had to be pulled up, the subfloor was so bad it had actually been eaten away. The basement, fortunately, was unfinished, so there was not a lot of demo that needed to be done. Once everything was torn out, we used a HEPA vacuum to clean all the dust, debris, and any loose mold spores. We also ran HEPA air scrubbers to make sure that no mold had become air borne and spread to other parts of the home. After everything had been vacuumed, it was ready to be treated. Everything was sprayed and wiped with an anti-microbial. We encapsulated to remove as many stains as possible. The homeowner was then free to have the home rebuilt. The roof, of course was repaired before we went in to remove the mold, so as to ensure that it didn't get everything wet again.
Basement Door leak
Location: Paola, KS 66071
Problem: Several months ago we had a customer who called us after a large rain storm. Water had come in both above and below her basement door. Although the basement was not finished, it was being used for storage. Unfortunately, much of the contents in the basement was ruined; some by the water, but a lot of mold had grown as well. The basement had leaked many times because the door was not installed properly, and because of the constant moisture, mold began to grow and the homeowner didn't notice until it was too late.
Solution: Our first suggestion to the homeowner was to fix the gap above and below the door. However, she only fixed the gap below the door, so the gap above the door continued to leak. Recently, she fixed the gap above the door, and then called us in to remediate the mold that had re-grown because the door had not been fixed immediately. Originally, we removed all the contents; a lot of what was there had to be disposed of. We then HEPA vacuumed all the surfaces in the basement as well as ran a HEPA air scrubber to make sure that the air was clean, and there was no debris on the floor, walls, or ceiling joists. All those same surfaces were then treated with an anti-microbial which killed all the growth. When we had to go back, we re-vacuumed everything with the HEPA vacuum, and re-treated all the areas that had gotten wet again. Now that the door is completely fixed and no longer leaking, there will be no additional growth there. The homeowner is now excited to be able to rent it out, worry free!
Roof leak inside attic
Location: Olathe, KA 66062
Problem: Our customer noticed a bit of moisture in her attic and decided to test for mold to be safe; and the tests were positive. The results were not very high, so it was going to be difficult to pin point exactly where the mold was growing.
Solution: To be safe, all the insulation had to come out. When we went out, we started by containing off a path so we could get all the insulation out of the house without spreading any mold. We then set up walking boards so it was safer for our crew to walk around in the attic; we didn't want anyone falling through! We then brought in all of the equipment; HEPA vacuums, HEPA air scrubber, chemicals, and the like. The cleaning process started by setting up the air scrubber. This is done to make sure that none of the mold spores that are loose in the area have the opportunity to spread to other parts of the house. We then began to HEPA vacuum every surface inside the attic. We needed to be sure there was no loose mold spores, dust, or debris on any of the beams, ducts, or piping inside the attic. Once the vacuuming is done, and the air scrubber is running, everything can be treated. We spray an anti-microbial over every surface. Once that has a few minutes to soak in, we wipe it all down. This not only kills all the mold and prevents mold growth, but it also helps to remove some of the staining that can occur. When everything was finished drying, the homeowner had an insulation company come out and re-insulate the attic. They also figured out where the leak was and repaired that. The occupants now feel much better knowing their home is once again mold free.
Small leaks cause mold too
Location: Overland Park, KS 66223
Problem: Our customer started noticing a musty smell in certain areas, and when they started to look for the source of the smell they found some areas that looked like they had been wet. Something was leaking, but they couldn't figure out what. This leak had been happening long enough that there was now mold growing in the areas that had been sitting wet. Luckily, we have worked with their realtor many times, and she called us in to take a look.
Solution: We had to start by figuring out where the leak came from, so we could then get it fixed. As it turns out, the leak came from underneath a bathroom vanity in the basement. Not a big leak, but enough that over a long period of time it had affected the walls surrounding it. After a plumber came in and fixed this leak, we could begin demolition. We started in that master bathroom; the vanity was the first thing to go. All the surrounding drywall was next. The master bathroom walls are attached to a storage room as well as a closet. All the drywall in the bathroom, closet, and storage room had to be removed with a 4 foot margin to ensure that not only is the wet drywall gone, but the mold as well. All the debris had to be safely removed, as not to spread anything to other parts of the home. During the demolition process we have a HEPA air scrubber running to catch anything that may become air borne. The HEPA vacuums are then used to clean any dust, debris, and loose mold spores. Once everything is nice and clean, all the affected areas are treated with an anti-microbial. The anti-microbial is used to make sure all the mold is killed, and no more will grow back. The HEPA air scrubber was left running for a couple days, again to make sure nothing is spread. After everything had been rebuilt, we went in and cleaned the air ducts. Not only will there be construction dust in the system, but we also want to make sure no mold spores made their way into the ducts. Once everything was done, and the home was nice and clean, the homeowner had it retested for mold. Of course the home passed the test, and the homeowner feels much better; and the mold smell is gone!
Too much personal property
Location: Spring Hill, KS 66083
Problem: After the premier of the AdvantaClean episode of Undercover Boss, we received a call from a woman who already knew she had a substantial mold issue. Her mold problem was getting worse by the day due to the overwhelming amount of personal property in the home. It was so bad, in fact, that we were unable to determine where the issue actually began. Once she saw us on Undercover Boss, she said she could tell that we were a good, honest company who would treat her with kindness and respect.
Solution: The first thing we had to do was clear out the home. For more than a week all the contents were taken out of the home, and sorted. We had a series of dumpsters at the home, as well as a POD for storage. We helped her sort through everything as we took it out; and then it went to either a dumpster or to the storage unit. Each dumpster was hauled away as it filled up, and anything that didn't get put into the POD was covered with tarps in the yard so it wasn't damaged by weather. Once the contents were removed from the home, and we could see the extent of the damage, we began demolition. Almost every room in the house had mold in it, so each room had to have containment put up somewhere. We pulled out all the effected drywall to expose the studs. We also had to remove almost all the flooring, carpet especially. After demolition was done, we brought it multiple HEPA vacuums and starting vacuuming every surface. We also had HEPA air scrubbers running throughout the home. We knew that because the mold had gotten as bad as it did, the scrubbers would need to run for a while. We vacuumed multiple times to ensure we had gotten every surface clean from dust, debris, and loose mold spores. Now that everything has been exposed and vacuumed, we can begin to treat the mold. Everything is now treated with an anti-microbial. Each surface; walls, floors, counters, joists, beams...everything was sprayed and then wiped several times so we could be sure all the mold was dead. Once everything is treated, the HEPA air scrubbers continued to run for more than 2 weeks. The home was then tested for mold, and thank goodness it passed! Now that her home is free of mold, she has to have another company come in and rebuild things. All the walls, ceilings, and floors need to be redone, as well as cabinetry and countertops.
Customer Testimonial: "It has been quite an ordeal, but now that my home is free of mold, and (almost) put back together, we feel much better. Every member of the AdvantaClean crew that came to my home was very respectful of not only me, but of my things, even the ones that had to be thrown away. Even the people in the office were kind and understanding when we were dealing with the invoices. I paid for this out of pocket, and it was not cheap, so the kindness and respect was very much appreciated. I will be recommending their services to anyone I can in the future."
Bathroom sink overflow
Location: Independence, MO 64043
Problem: Something as small as a sink can cause major issues. A commercial customer that we have worked with many times called because they had a sink that was backing up. Apparently this sink has backed up many times before, and it had caused a pretty large mold issue. Mold had been feeding on the adhesive backing on the wallpaper in the bathroom. So what could have been a simple plumbing issue, turned into a major mold issue because the issue was not dealt with immediately.
Solution: First things first; we needed to see how extensive the mold issue really is. We began to peel all the wallpaper back, only to find the mold had spread all the way up the walls. As we got to the bottom of the walls, the rubber trim also had to come off, the mold was not only on and behind them, but using the glue on both the trim and the wallpaper as a food source. Things like that don't contain the mold, but help it to grow at a much faster rate. Once the wallpaper is removed we start to remove the flooring and drywall. We had to cut out the drywall with a 2 foot margin, that way, we know there is no mold left. All of the remaining surfaces had to be dried, and then treated with an anti-microbial. During the whole job, we left a HEPA air scrubber running to make sure no loose spores were spread to other parts of the building. Once everything was sprayed, we wiped with the anti microbial several times to make sure all the mold was dead. Now that everything is done, and clean, our customer is free to have another company come in and put things back together, including fixing that pesky sink that caused all these issues to begin with.