SMS Privacy Policy

Communication Via SMS and Mobile Messaging

By providing your mobile phone number to AdvantaClean of Norcross and Buford, you expressly consent to receive communications from us, including text messages (SMS or MMS) and phone calls, related to your use of our services, your account, transactional updates, or other service-related notifications. These communications may be sent via automated technology or manual dialing systems. Message frequency may vary based on your interaction with AdvantaClean of Norcross and Buford. Standard message and data rates may apply. Please contact your mobile carrier for details.

Opting Out

You may opt out of receiving SMS messages from AdvantaClean of Norcross and Buford at any time by replying "STOP" to any SMS you receive. Upon sending "STOP," we will send a confirmation that you have been unsubscribed. After this, you will no longer receive SMS messages unless you opt in again. You may also request to opt out by contacting us directly at ac.buford-norcross@advantaclean.com.

Use and Protection of Mobile Information

Your mobile number and opt-in status will not be shared, sold, rented, or used for third-party marketing purposes. AdvantaClean of Norcross and Buford will only use your phone number in accordance with this Privacy Policy and for the specific services or communications you have consented to receive.

Consent and Acceptable Use

Providing your mobile phone number constitutes your agreement to receive communications as described above. Use of our messaging services is subject to our Acceptable Use Policy, which outlines requirements around consent, content restrictions, sender identification, and opt-out handling. You can view our Acceptable Use Policy below.

SMS Acceptable Use Policy

This Acceptable Use Policy (the "Policy") outlines the rules governing the use of messaging and communication services ("Services") provided by AdvantaClean of Norcross and Buford ("we," "our," or "us"). By using our Services, you agree to comply with this Policy. Failure to comply may result in suspension or termination of access to Services.

Consent Requirements

You must obtain express consent from individuals before sending any SMS, MMS, or other electronic messages. This includes:

• A clear, affirmative opt-in (e.g., checking a box or submitting a web form).
• Disclosure of the type and frequency of messages.
• A link to this AUP and our Privacy Policy.
• A record of consent, such as a timestamp or signed agreement.

Revocation of Consent (Opt-Out)

Users can revoke consent at any time by replying with standard opt-out keywords (e.g., "STOP", "UNSUBSCRIBE"). One final message may confirm opt-out. No further messages may be sent without new consent.

Identification

All outbound messages must clearly identify AdvantaClean of Norcross and Buford as the sender, unless they are part of an ongoing conversation initiated by the recipient.

Message Content Restrictions

You may not use our Services to send or facilitate content that includes:

• Unsolicited or spam messages
• Advertising or promotional messages without explicit user consent
• Purchased phone lists or shared third-party consents
• Child exploitation material
• Hate speech or incitement to violence
• High-risk financial services (e.g., payday loans, crypto schemes)
• Debt relief or credit repair services
• Cannabis, CBD, or other controlled substances
• Prescription drugs without a license
• Gambling or betting content
• "Make-money-fast" or deceptive income claims
• Sexually explicit material, hate-based content, alcohol promotions, firearms sales, or tobacco/vaping products
• Phishing, impersonation, malware, spyware, or viruses

Evasion and Abuse

You may not:

• Use URL shorteners from shared public domains (e.g., Bit.ly)
• Misspell keywords or evade detection filters intentionally
• Send similar messages from multiple numbers ("snowshoeing")
• Alter headers or spoof sender identity

Frequency and Reconfirmation

If you send recurring messages, you must:

• Inform users of the frequency
• Include regular reminders about opt-out options
• Reconfirm consent periodically as required by law

Enforcement

Violations of this Policy may result in:

• Warning or temporary suspension
• Termination of access to messaging services
• Reporting to telecommunications carriers and regulatory bodies

We reserve the right to amend this Policy at any time. Continued use of the Services indicates acceptance of the most current version.

Privacy and Data Usage

We do not share SMS opt-in information with third parties for marketing purposes. Mobile numbers will only be used for the purposes explicitly consented to, in accordance with our Privacy Policy. For questions about this Policy, contact us at ac.buford-norcross@advantaclean.com or call (470) 819-2070.

SMS Terms & Conditions

These SMS Terms & Conditions govern the SMS/text messaging services ("Messaging Services") provided by AdvantaClean of Norcross and Buford ("we," "our," or "us"). By opting into our Messaging Services, you agree to these Terms.

Types of Messages You May Receive

• Appointment reminders
• Account notifications
• Product or service updates
• Customer support communications
• Promotional and marketing messages (only if consented to)

Privacy & Data Use

Your number and opt-in information will never be sold or shared for third-party marketing. See our Privacy Policy for details.

Changes to Terms

These terms may be updated from time to time. Continued use of the Messaging Services after any changes constitutes your agreement to those changes.