Educate yourself as a consumer before scheduling an air duct cleaning or any other service at your home!
Scams often attract a wide audience. Companies which use scam-tactics often sell services with hidden fees, and much of the time the service does not actually take care of the issue(s) at hand in a home or business.
As we learned from part one of Avoid Air Duct Cleaning Scams Advice from the BBB, The Better Business Bureau (BBB) recently compiled the Dirty Dozen list of companies in the Charlotte-Metro area which had the most unanswered and unresolved complaints in 2014. Ranking number one on that list was an air duct cleaning "company" that was operating nationwide.
BBB President Tom Bartholomy advises, "The easiest way that consumers can protect themselves against bad businesses is to check a company out with BBB before they sign a contract." He also points out, "It's fast, easy, and free."
Air Duct Cleaning Scams: Things to Know
Typically the biggest indicator of air duct cleaning scams is a company that sets low-cost air duct cleaning appointments upfront at a set rate without taking in consideration the size of the home, the number of HVAC systems, or the total number of vents.
Here at AdvantaClean, we take pride in making sure our customers are aware of services in full. Customers can call 877.800.2382 or submit a service request to obtain an accurate quote for their home or business.
In addition to following Bartholomy's advice, customers can protect themselves against air duct cleaning scams by taking the time to do their research ahead of time!